The food industry in recent years has been full with planning and excitement. Some are trying to get a hold where as others are on the verge of shutting down because of numerous challenges. It can be tough competition from big players to small ventures.

It becomes a major challenge to tackle online food delivery business as it directly or indirectly affects the whole business mechanism. The challenges that every online food delivery faces are:

• Food Quality:

It’s a challenge to manage a quality of food on day to day basis. Sometimes a little shift of chef or restaurant selection can change the whole thing. It’s a backbone of any food related start-up. The company must invest their time, efforts and money to keep customers happy and motivated which will help in running the business smoothly. You need to take as much care as possible of food standardization.

• Experienced Chef:

You need to try various chefs and check their cooking style and how hygienic and resourceful they are. The chef should have abundant knowledge about a different style of cooking and should know flavors.

• Pricing:

Setting up the pricing is another challenge as online food delivery service is very competitive so pricing should be done keeping in mind about the current menu rates in the market.

• The freshness of Food:

Food is served best when it’s fresh so in order to do that one needs to keep the food fresh during the delivery cycle. Food has to be delivered in particular time slots so that its freshness can be maintained.

• Logistics:

Online food delivery ventures face a problem when it comes to managing logistics as food stuff are very sensitive products thus to manage integrity and freshness of the food items are little difficult throughout the supply chain.

• Stability:

People want something new every time and with so much competition around its important to retain customers hence company needs to make sure that new updates take place and they offer a good deal on orders and discounts.

• Technology:

In today’s world, everything is based on technology but till date, a major part of the population is still far away from using apps especially middle-aged people. Some of them don’t know how to place an order and they go for traditional medium to order food or they are dependent on other family members. Henceforth, educating them is important and they should be friendly with mobile apps and websites.

• Delivery Hours:

Timely delivery is very important in online food delivery business because that’s what customer is looking for. Food delivery during peak hours is even more challenging therefore the company has to be ready for such situation with the backup plan. Manpower plays an important role here as he has to cope-up with external factors along with providing the best services possible.

These are some of the challenges that every online food delivery company faces, especially in the initial years. Those who can manage and overcome these challenges can sustain in this business for a longer period.

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